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Tokio Marine Insurance Panel Hospitals 2018 Rank #4 2016 Rank #11

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Life Insurance, General Insurance

(3.2 / 5 )
257 Reviews


Address: Menara Dion, 27 Jalan Sultan Ismail,

Rating breakdown

5 26%
4 15%
3 26%
2 18%
1 14%

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More than 130 years ago, we were established as the first insurance company in Japan. Our network now spans across 38 countries, and we have never lost sight of conducting business with integrity, passion and quality.

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Tokio Marine Life Insurance Malaysia Bhd. was formerly known as TM Asia Life Malaysia Bhd., an established life insurance company with a history of more than 65 years. Tokio Marine Life's presence in Malaysia was the result of the strategic alliance between Tokio Marine & Nichido Fire Insurance Co., Ltd. and Asia General Holdings (Asia Life's parent company) in March 2007.

Tokio Marine Insurans' presence in Malaysia dates back to 1957 when The Tokio Marine and Fire Insurance Company Limited (TMF) commenced its underwriting business. Our Kuala Lumpur Branch Operation was then established in 1974, with the company growing from strength to strength to become one the major players in the local general insurance market.

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Customer Reviews for Tokio Marine Insurance


Olena Kovalchuk
1 review
March 9th, 2022
3 years ago
bargain the price of treatment, leaving ...
Bought Medical / Hospital / Surgical
I HAVE FILED A CLAIM with SAFETY WING/ WORLD TRIPS/TOKIO MARINE (all the same company) and what they did - they only found unreasonable excuses not to pay me! I got hospi...
3 Useful
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Mohd Zaki Bin Haron
1 review
August 7th, 2017
7 years ago
Everyone can chose i...
Bought Car Insurance
Everyone can chose is own insurance
1 Useful
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Loganath
1 review
December 22nd, 2017
7 years ago
service out
Bought Car Insurance
service out
0 Useful
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Md shamsuzuri bin maulud
1 review
November 28th, 2017
7 years ago
Tiada alasan
Bought Car Insurance
Tiada alasan
0 Useful
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Nanthini Muthu
1 review
April 23rd, 2023
2 years ago
when an agent proposes once hospitalize ...
Bought Medical / Hospital / Surgical
when an agent proposes once hospitalize medical card can claim everything, after admitting so many excuses some can claim some can claim, before detecting diagnosis detec...
1 Useful
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Julius
1 review
September 15th, 2015
9 years ago
I dont receive any i...
Bought Car Insurance
I dont receive any information about their benefits
1 Useful
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Ahmad Suhaimi
1 review
November 16th, 2017
7 years ago
Servis lembap
Bought Car Insurance
Servis lembap
1 Useful
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Ben Ridgeway
1 review
March 26th, 2021
4 years ago
Refused my to pay the medical bill. Stil...
Bought Medical / Hospital / Surgical
Refused my to pay the medical bill. Still battling them after a year. Go with someone else. These guys are a scam. 
1 Useful
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Jerome Anthony Murnane
1 review
November 8th, 2022
2 years ago
DONT BOOK TRAVEL INSURANCE THROUGH RACV,...
Bought Travel & Accident
Booked Travel Insurance through RACV. Didnt realize it was this company.  Thet took 30 days to get back to me about my claim and the within 2 hours dismissed it. I hav...
2 Useful
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Fok Ee Ling
1 review
November 13th, 2022
2 years ago
GCLTA -GM GM9908 - Surrender Amount - L0...
Bought Home & House
Frustration dealing with Claim and Customer Care Department. Pending refund since Jan '21. Phones not reachable/always busy anytime of the day and emails are delayed.  W...
2 Useful
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Wan
1 review
October 8th, 2015
9 years ago
Not my job.
Bought Car Insurance
Not my job.
0 Useful
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Muhammad fitri haziq bin zainal abidin
1 review
January 16th, 2018
7 years ago
terpaksa membeli dar...
Bought Car Insurance
terpaksa membeli daripada Tokio marine daripada salesman

0 Useful
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rosmah mansor
1 review
April 3rd, 2019
6 years ago
Good service (communication) but bad ser...
Bought Motorcycle Insurance
Good service (communication) but bad service in handle any case (slow) and no update. delay and delay. have to wait after 1 week, then said HAVE TO WAIT  1 week AGAIN? a...
2 Useful
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Art So
1 review
April 25th, 2022
3 years ago
Not responding to claims. No respons aft...
Bought Travel & Accident
Not responding to claims. No respons after contacting them 2 times. Never again.
3 Useful
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norazuan jasmin
1 review
November 20th, 2017
7 years ago
riba
Bought Car Insurance
riba
1 Useful
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Mohd Zakwan Bin Razali
1 review
December 9th, 2017
7 years ago
Atas bantuan kawan u...
Bought Car Insurance
Atas bantuan kawan untuk mempebaharuinya
1 Useful
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noradilah
1 review
January 26th, 2018
7 years ago
Saya tidak pernah me...
Bought Car Insurance
Saya tidak pernah mengunakannya
2 Useful
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noradilah binti abdullah
1 review
January 13th, 2018
7 years ago
tak pernah gunakan n...
Bought Car Insurance
tak pernah gunakan nya
1 Useful
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Kookilan
1 review
January 17th, 2018
7 years ago
Branch kurang
Bought Car Insurance
Branch kurang
1 Useful
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