"1. after registration, no email sent for verification. Thus my new account couldn't be used to log in.
2. Tried twice to make payment but the screen showed 'processing' for more than 15 minutes. Finally made payment from mobile.
3. Eventually bought travel insurance. Certificate is a template, no personal info shown there. there is no email sent in order to print the actual certificate. In the end, I got no proof after making payment."
"I have been asking my medical report for more than a week now and the response is extremely late and items are being requested from me one by one.This is not an as efficient as use to be.What a load of shit service is this"
"My daughter Tan Yan Jie has dignosed scoliosis. And the operation had been successful done by Prof Dr. Kwan and Prof Dr. Chris on 21.12.2018. Well done Prof. We are very happy and confident that this is the best hospital and i will well recommend to other friends. Prof Dr Kwan and Prof Dr Chris are both caring persons . They always take care of their patients. I also want to thank Sister who helps my family a lot. . Thanks a lot. Wishing you all continue deliver the best for patients who has scoliosis. "
"very bad customer service at all...been calling randomly for more than 10 call separately, no one pick the phone.
went to the office to solve, front desk customer service act like they suppose to act (no greeting no smile)"