"Pembedahan katarak mata ibu saya sudah hampir 3 bulan. 2 kali pembedahan dgn kos yg agak tinggi. Doktor bertugas tidak begitu perihatin dan mengambil berat. Bagi saya kos tinggi x begitu setara dgn hasilnya"
"Wanted to give 5 star upon my discharge but just because 1 nurse did not use common sense spoilt the rest of team. On my discharge day, i was asked to walk down to cashier to settle bill. Then go up to the ward to collect report then go down again to the pharmacy. Knowing i just did knee surgery, she didnt even offer assistant/wheelchair. During my stay, most of the nurses very friendly and caring, they always remind me to call them if i need to go toilet etc. But when im about to be discharged the true colours can see. In fact my bill fully covered by the insurance. Cashier needs my signature only. There must be a way to handle. If you need the patient to go down, i no problem but use brain la. Some more ask me whether i can walk or not. On 10 Sep 2020 tried call general line, between 2-3 pm. Take longer time to answer the calls. Some calls disconected by itself. Very bad"