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Pacific & Orient Insurance Co. Berhad 2018 Rank #17 2016 Rank #16

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General Insurance

(2.8 / 5 )
137 Reviews


Address: 11th Floor, Wisma Bumi Raya, 10, Jalan Raja Laut, Chow Kit

Rating breakdown

5 26%
4 7%
3 24%
2 15%
1 28%

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Pacific &Orient Insurance Co. Berhad was incorporated on 7 August 1972 in Malaysia under the then Companies Act 1965 as a private limited company.

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POI is principally involved in the general insurance business in Malaysia and is a registered insurer under the Act. POI is active in underwriting all classes of general insurance but specialisms in motor insurance.

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Customer Reviews for Pacific & Orient Insurance Co. Berhad


PL
1 review
April 4th, 2025
2 months ago
Policy Cancellation
Bought Car insurance
wow, the attitude of the staff is super rude and impolite. I called to ask for car insurance cancellation process, first staff transfer my call without asking me to on ho...
0 Useful
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Adz Byte
1 review
March 25th, 2025
3 months ago
The process for claim taking too long. ...
Bought Car insurance
The process for claim taking too long. Very inconvenient during the claim process.   
0 Useful
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Husna Kitchen
1 review
March 17th, 2025
3 months ago
Dah bayar insurans utk cover tapi kebetu...
Bought Motorcycle Insurance
Dah bayar insurans utk cover tapi kebetulan masa accident, lesen baru tamat . Terus kata tak boleh claim. Fakk punya p&o. Customer servis keling ckp pon nak tengking ...
0 Useful
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adib karim
1 review
October 6th, 2023
1 year ago
Please don’t take this insurance. No h...
Bought Car insurance
Please don’t take this insurance. No helpfull at all. First and last i will use this insurance. Not recommended and too bad service
0 Useful
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SURAYA BINTI MOHD YUSOFF
1 review
June 13th, 2023
2 years ago
for the customer service
Bought Car insurance
poor service when call and request advised from your customer service i still ask question but your customer service hang up the telephone.
0 Useful
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Wye Leng Lim
1 review
December 13th, 2022
2 years ago
Zero stars. Nobody picks up auto assist ...
Bought Car insurance
Zero stars. Nobody picks up auto assist line. Email just get an auto response.  No tow service, no service at all. What are we paying for??!!
1 Useful
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Rohaiza
2 review
November 28th, 2022
2 years ago
Upgrade sistem
Bought Car insurance
Harap insurans ni ok cuma kena upgrade sistem time payment
1 Useful
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Rohaiza
2 review
November 28th, 2022
2 years ago
Harga murah
Bought Car insurance
Insurans yang jauh lebih murah cuma sistem kena more upgrade
0 Useful
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Harith Ezra
1 review
September 12th, 2022
2 years ago
Big Liar when u choose PRO mileage.. Was...
Bought Car insurance
Big Liar when u choose PRO mileage.. Waste money and the information about it very bad!
1 Useful
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Choong yong khean
1 review
June 16th, 2022
3 years ago
Don't call us. We will never answer the ...
Bought Car insurance
This company will never answer your call if you need help. Their hotline 1800882121 is useless because nobody will pick up the phone. 
6 Useful
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UZUMAKI NARUTO
1 review
March 11th, 2022
3 years ago
f*** useless car insurance company ! cal...
Bought Car insurance
f*** useless car insurance company ! call them so many times for towing but never answer ! i will not use this company again !
9 Useful
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Fazzz
1 review
January 27th, 2022
3 years ago
Proceed with caution
Bought Car insurance
When you need it, they are not available. Beware. Can proceed, but proceed with caution. 
10 Useful
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Stanley
1 review
January 24th, 2022
3 years ago
Good & Efficient service
Bought Motorcycle Insurance
Very fast & efficient online motor insurance renewal. Probably need to ensure it is safe for your clients too !
0 Useful
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MOHD HAMERAN HARUN
1 review
December 28th, 2021
3 years ago
SERIOUSLY NOT RECOMMENDED
Bought Car insurance
In my 20 yrs, this is my 1st time to utilize whatever benefits offered by the insurance company. For this case, I only asked for towing for one of my insured car, calling...
31 Useful
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Kim Tay
1 review
July 5th, 2019
5 years ago
Misleading sales practices against the r...
Bought Car insurance
I have not come across a more fraudulent and mis-leading insurance company ever.  Your agent mislead and mis-sold the car insurance policy to my mother.  Firstly,...
37 Useful
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HASSAN AHMAD
1 review
June 3rd, 2019
6 years ago
Datang sendiri kat pejabat di Johor Bahr...
Bought Motorcycle Insurance
Datang sendiri kat pejabat di Johor Bahru. Layanan Terbaik terbaik terbaik
2 Useful
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Fariza
1 review
February 5th, 2018
7 years ago
Layanan kurang memua...
Bought Car Insurance
Layanan kurang memuaskan
9 Useful
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Kong Mei Wan
1 review
February 1st, 2018
7 years ago
bad service
Bought Car Insurance
bad service
10 Useful
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Mohd.Dennasir
1 review
January 31st, 2018
7 years ago
Terbaik
Bought Car Insurance
Terbaik
1 Useful
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19 reviews from Google Maps. View on Google