Review Great Eastern General Insurance (Malaysia) Berhad now
Customer Reviews for Great Eastern General Insurance (Malaysia) Berhad
Krishna Kumar
November 27th, 2017
7 years ago
7 years ago
Good value for money...
Bought Car Insurance
Good value for money and good after sales service
WILLIAM UNG KENG POH
December 20th, 2017
7 years ago
7 years ago
Poor service from pa...
Bought Car Insurance
Poor service from panel workshop
WILLIAM UNG KENG POH
January 23rd, 2024
1 year ago
1 year ago
Travelled to Malaysia from Europe for th...
Bought Life / Protection
Travelled to Malaysia from Europe for the first time in 8 years. One of my tasks was to update my insurance policy. Great surprise to find that the Customer Service is by...
August 24th, 2020
4 years ago
4 years ago
Poor Sales Services
Bought Medical / Hospital / Surgical
custom...
Bought Medical / Hospital / Surgical
Sales person not professional for customer requirement, seems like want to chase for sales profit only. Some hidden p...
September 5th, 2022
2 years ago
2 years ago
Please read carefully before purchasing ...
Bought Life / Protection
Please read carefully before purchasing their insurance
June 25th, 2019
5 years ago
5 years ago
Medical insurance
Bought Medical / Hospital / Surgical
It is poor insurance company. It doesn't cover any type of sick. If you go to specialist, so you should pay by yourself. And after this they will not accept medical claim...
June 6th, 2023
1 year ago
1 year ago
It's true that Great Eastern Insurance i...
Bought Medical / Hospital / Surgical
It's true that Great Eastern Insurance is one of the worst insurance companies.
Like what mentioned by many customers, the claim process is horrible, the company will ma...
March 20th, 2019
6 years ago
6 years ago
COMPLAINT
Bought Life / Protection
Feel disappointed for Great Eastern customer services, either email or by phone and facing difficult for register e-connect or others portal although request assist of se...
May 5th, 2022
2 years ago
2 years ago
Costumer service very bad
Bought Savings & Investment
Costumer service very bad
July 4th, 2019
5 years ago
5 years ago
Worst company to deal with. Ridiculous s...
Bought Almost impossible to resolve anything over the phone or email.
Worst company to deal with. Ridiculous service and most inconvenient system after changing to E-connect.
August 12th, 2023
1 year ago
1 year ago
Policy inforce yet positive dengue patie...
Bought Medical / Hospital / Surgical
Great eastern is the worst insurance company. Dont waste your money on them. Both blood test report from panel clinic and prince court are insufficient for them when i tr...
May 12th, 2023
1 year ago
1 year ago
Super bad
Bought Medical / Hospital / Surgical
Buy easy.when process of billing thru insurance take long time.Long time process mean unknown timing to settle.no proper system or do not know to handle customers process...
November 14th, 2021
3 years ago
3 years ago
Bad insurance company
Bought Life / Protection
Buy easy, but purposely making the claim process very difficult, the customer support department also purposely held back the information, making customers has to take a ...
August 30th, 2019
5 years ago
5 years ago
Worst customer service ever
Bought Life / Protection
Was calling to customer service to check my mom's insurance policy.
The most unhelpful service officers i ever met.
To check one policy, they routed my from general t...
August 24th, 2020
4 years ago
4 years ago
Poor services!!! Don't even accept medic...
Bought Medical / Hospital / Surgical
Poor services!!! Don't even accept medical claim!!!!!!!!!!!!!!!!!