Review Great Eastern General Insurance (Malaysia) Berhad now
Customer Reviews for Great Eastern General Insurance (Malaysia) Berhad
August 30th, 2019
5 years ago
5 years ago
Worst customer service ever
Bought Life / Protection
Was calling to customer service to check my mom's insurance policy.
The most unhelpful service officers i ever met.
To check one policy, they routed my from general t...
January 23rd, 2024
1 year ago
1 year ago
Travelled to Malaysia from Europe for th...
Bought Life / Protection
Travelled to Malaysia from Europe for the first time in 8 years. One of my tasks was to update my insurance policy. Great surprise to find that the Customer Service is by...
Syarifah
Ekin
September 5th, 2022
2 years ago
2 years ago
Please read carefully before purchasing ...
Bought Life / Protection
Please read carefully before purchasing their insurance
August 12th, 2023
1 year ago
1 year ago
Policy inforce yet positive dengue patie...
Bought Medical / Hospital / Surgical
Great eastern is the worst insurance company. Dont waste your money on them. Both blood test report from panel clinic and prince court are insufficient for them when i tr...
March 30th, 2022
3 years ago
3 years ago
Extremely slow respond and processing ti...
Bought Savings & Investment
First of, I would like to admit it is my mistake to sign up for their saving plan. Which leads to the next point. I decided to surrender my saving plan policy.
Submitte...
August 24th, 2020
4 years ago
4 years ago
Poor Sales Services
Bought Medical / Hospital / Surgical
custom...
Bought Medical / Hospital / Surgical
Sales person not professional for customer requirement, seems like want to chase for sales profit only. Some hidden p...
August 24th, 2020
4 years ago
4 years ago
Poor services!!! Don't even accept medic...
Bought Medical / Hospital / Surgical
Poor services!!! Don't even accept medical claim!!!!!!!!!!!!!!!!!
May 12th, 2023
2 years ago
2 years ago
Super bad
Bought Medical / Hospital / Surgical
Buy easy.when process of billing thru insurance take long time.Long time process mean unknown timing to settle.no proper system or do not know to handle customers process...
April 5th, 2021
4 years ago
4 years ago
Great Eastern has not paid us after poli...
Bought Savings & Investment
Great Eastern has not paid us after policy matured. 2 policies hv matured. No payment received yet. Is GE genuine?
April 5th, 2021
4 years ago
4 years ago
Is GE genuine?
Bought Savings & Investment
GE has not paid us after policy matured. 2 policies hv matured and no payment received by us.
March 20th, 2019
6 years ago
6 years ago
COMPLAINT
Bought Life / Protection
Feel disappointed for Great Eastern customer services, either email or by phone and facing difficult for register e-connect or others portal although request assist of se...
November 14th, 2021
3 years ago
3 years ago
Bad insurance company
Bought Life / Protection
Buy easy, but purposely making the claim process very difficult, the customer support department also purposely held back the information, making customers has to take a ...
June 6th, 2023
2 years ago
2 years ago
It's true that Great Eastern Insurance i...
Bought Medical / Hospital / Surgical
It's true that Great Eastern Insurance is one of the worst insurance companies.
Like what mentioned by many customers, the claim process is horrible, the company will ma...
May 5th, 2022
3 years ago
3 years ago
Costumer service very bad
Bought Savings & Investment
Costumer service very bad
November 14th, 2023
1 year ago
1 year ago
Better buy one more medical card from ot...
Bought Medical / Hospital / Surgical
Better buy one more medical card from other insurance company. If you are healthy and young age people please consider other speedy response and reliable insurance compan...