Review Great Eastern General Insurance (Malaysia) Berhad now
Customer Reviews for Great Eastern General Insurance (Malaysia) Berhad
May 5th, 2022
1 week ago
1 week ago
Costumer service very bad
Bought Savings & Investment
Costumer service very bad
March 30th, 2022
1 month ago
1 month ago
Extremely slow respond and processing ti...
Bought Savings & Investment
First of, I would like to admit it is my mistake to sign up for their saving plan. Which leads to the next point. I decided to surrender my saving plan policy.
Submitte...
November 14th, 2021
6 months ago
6 months ago
Bad insurance company
Bought Life / Protection
Buy easy, but purposely making the claim process very difficult, the customer support department also purposely held back the information, making customers has to take a ...
May 27th, 2021
11 months ago
11 months ago
Unable to update address in Great Easter...
Bought Savings & Investment
I tried to update my address in Great Eastern's online application, eConnect but was kicked out of the system without knowing why. I tried 3 times in succession. And in...
April 5th, 2021
1 year ago
1 year ago
Is GE genuine?
Bought Savings & Investment
GE has not paid us after policy matured. 2 policies hv matured and no payment received by us.
April 5th, 2021
1 year ago
1 year ago
Great Eastern has not paid us after poli...
Bought Savings & Investment
Great Eastern has not paid us after policy matured. 2 policies hv matured. No payment received yet. Is GE genuine?
August 24th, 2020
1 year ago
1 year ago
Poor services!!! Don't even accept medic...
Bought Medical / Hospital / Surgical
Poor services!!! Don't even accept medical claim!!!!!!!!!!!!!!!!!
August 24th, 2020
1 year ago
1 year ago
Poor Sales Services
Bought Medical / Hospital / Surgical
custom...
Bought Medical / Hospital / Surgical
Sales person not professional for customer requirement, seems like want to chase for sales profit only. Some hidden p...
August 30th, 2019
2 years ago
2 years ago
Worst customer service ever
Bought Life / Protection
Was calling to customer service to check my mom's insurance policy.
The most unhelpful service officers i ever met.
To check one policy, they routed my from general t...
July 4th, 2019
2 years ago
2 years ago
Worst company to deal with. Ridiculous s...
Bought Almost impossible to resolve anything over the phone or email.
Worst company to deal with. Ridiculous service and most inconvenient system after changing to E-connect.
June 25th, 2019
2 years ago
2 years ago
Medical insurance
Bought Medical / Hospital / Surgical
It is poor insurance company. It doesn't cover any type of sick. If you go to specialist, so you should pay by yourself. And after this they will not accept medical claim...
March 20th, 2019
3 years ago
3 years ago
COMPLAINT
Bought Life / Protection
Feel disappointed for Great Eastern customer services, either email or by phone and facing difficult for register e-connect or others portal although request assist of se...
Yuki
January 23rd, 2018
4 years ago
4 years ago
good services and ef...
Bought Car Insurance
good services and effectian in process the renewal of insurance and process claims
Firdaus
January 10th, 2018
4 years ago
4 years ago
Their online buying ...
Bought Car Insurance
Their online buying for motor insurance is not so user friendly
WILLIAM UNG KENG POH
Siti Ehsah Binti Che
Raymond
Jessie Tan