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Etiqa Insurance & Takaful Panel Hospitals 2018 Rank #1 2018 Rank #1 2016 Rank #2 2016 Rank #2

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Life Insurance, General Insurance, Family Takaful, General Takaful

(3.9 / 5 )
2544 Reviews


Address: Ground, Dataran Maybank, 1, Jalan Maarof, Taman Bangsar,

Rating breakdown

5 55%
4 12%
3 12%
2 15%
1 6%

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Etiqa's history began in 2005 when Maybank Ageas (formerly known as Mayban Ageas), Maybank's insurance and takaful arm consisting of Mayban General Assurance, Mayban Life Assurance and Mayban Takaful merged with Malaysia National Insurance Berhad, Malaysia's largest national insurer and its subsidiary, Takaful Nasional Sdn Bhd, Malaysia's premier Takaful provider. Two years following the merger, in 2007, the name Etiqa was born.

In 2018, in support of Bank Negara Malaysia's Financial Services Act 2013 Islamic Financial Services Act 2013, and to better serve our stakeholders, Etiqa has become four organizations:
Etiqa General Insurance Berhad (EGIB)
Etiqa Life Insurance Berhad (ELIB)
Etiqa General Takaful Berhad (EGTB)
Etiqa Family Takaful Berhad (EFTB)

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Customer Reviews for Etiqa Insurance & Takaful


Idris
1 review
September 12th, 2018
6 years ago
Puuuundek!
Bought Medical / Hospital / Surgical
Kejadah!!!!! Tunggu LG nak jumpa doktor: Kali pertama 1.5 jam punya tunggu Kali kedua tunggu kat hospital 40 min. Dah lama tunggu call etiqa lagi, janji 5 minit tapi d...
18 Useful
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Shukor
1 review
February 5th, 2018
7 years ago
Jaminan terbaik
Bought Car Insurance
Jaminan terbaik
10 Useful
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Joe Yoo
1 review
May 15th, 2023
2 years ago
UNRELIABLE TRAVEL INSURANCE SERVICE
Bought Travel & Accident
DO NOT BUY TRAVEL INSURANCE WITH THEM!!!! bought my travel insurance with them and my flight got delayed for 13hours so i decided to submit a claim for that. but no repli...
7 Useful
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DR JESS
1 review
February 5th, 2022
3 years ago
WORST INSURANCE COMPANY EVER
Bought Car insurance
Worst choice of an Insurance Company - I have regretted taking my car insurance from Etiqa. Worst service ever. Etiqa's Adjuster has paid off a motorcylist who claimed my...
6 Useful
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aswad aziz
1 review
November 17th, 2023
1 year ago
Sent an email inquiring about my insuran...
Bought Car insurance
Sent an email inquiring about my insurance. No response after 2 months.
6 Useful
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Allen Lee
1 review
December 27th, 2022
2 years ago
Claim processĀ  takes ages, customer ser...
Bought Car insurance
Claim processĀ  takes ages, customer service care line forever busy. Spoke to their claim department, and sound like as if i owe them money.
6 Useful
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Nor shaminla binti zainoren
1 review
February 5th, 2018
7 years ago
Sangat baik
Bought Car Insurance
Sangat baik
5 Useful
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Elvin Wong
1 review
February 5th, 2018
7 years ago
Simple and Easy to r...
Bought Car Insurance
Simple and Easy to renew car insurance, furthermore the claim process not too difficult (for me prefer do-it-my-own)
5 Useful
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Siti Zakiah
1 review
May 29th, 2019
6 years ago
Fast medical bill claim
Bought Medical / Hospital / Surgical
Fast medical bill claim
5 Useful
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syahril
1 review
March 13th, 2018
7 years ago
banyak workshop reke...
Bought Car Insurance
banyak workshop rekemen etiqa. claim cepat dan mudah katanya
4 Useful
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Atif Hanif
1 review
February 28th, 2022
3 years ago
ETIQA AUTO ASSIST ! (TOWING)
Bought Car insurance
sudah call banyak kali ke berapa ke entah .. BUT STILL TIDAK ANGKAT PANGGILAN SUDAHNYA TIADA .. harap menunggu sabar jelah . sangat kecewa perkhitmatan etiqa !
4 Useful
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NURUL IZWANIE
1 review
March 24th, 2022
3 years ago
Insuran tipu.
Bought PA privilege
Rasa tertipu sebab join insuran ni. Masa awal diperkenalkan dengan insuran ni, ejen kata boleh refund seandainya ingin buat pembatalan. Tetapi setelah saya buat panggilan...
4 Useful
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Siew Yi Xuen
1 review
January 14th, 2022
3 years ago
Stupid CS & live chat agent
Bought Life / Protection
Stupid insurance company, already contacted their CS & online chat many times but still havent assign any agent for me to advise on the insurance plan I want. Never k...
3 Useful
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Megat Zul
1 review
February 3rd, 2018
7 years ago
It has the best clai...
Bought Car Insurance
It has the best claims policies for accidents, free towing assitance and great coverage with efficient services
3 Useful
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Yashaaz Jewelz
1 review
September 27th, 2023
1 year ago
Claim process is a forever thing and so ...
Bought Savings & Investment
Claim process is a forever thing and so irresponsible of them handling cust;pushing here n there with no definite solution.Really a heartache
3 Useful
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chris p
1 review
January 11th, 2022
3 years ago
Slow and bad customer service.wtf
Bought Life / Protection
Slow and bad customer service.wtf
2 Useful
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karl zn
1 review
July 17th, 2021
3 years ago
This is a very good insurance company an...
Bought Medical / Hospital / Surgical
This is a very good insurance company and i never have any issue with their claim all very smooth
2 Useful
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NUR AFIFAH
1 review
July 6th, 2022
3 years ago
TOWINH LAMBAT AKU DARI PUKUL 7 CALL UNTU...
Bought Car insurance
TOWINH LAMBAT AKU DARI PUKUL 7 CALL UNTUK TOWING PUKUL 9 LEBIH BARU SAMPAI!!! Bodoh company sampah scan
2 Useful
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NADZIRAH BINTI ISMAIL
1 review
March 18th, 2025
3 months ago
Lambat respon email Dan lambat proses am...
Bought Car insurance
Sangat teruk service terutama yang handle kes claims Saya.. Lama Saya menunggu maklum balas daripada pihak etiqa. Hampir 3 bulan lebih tiada respon sangat teruk etiqa ni....
2 Useful
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Illia Nazarko
1 review
February 13th, 2022
3 years ago
Scam company
Bought Medical / Hospital / Surgical
Scam company
2 Useful
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