šŸ‡²šŸ‡¾ Bahasa Melayu

Etiqa Insurance & Takaful Panel Hospitals 2018 Rank #1 2018 Rank #1 2016 Rank #2 2016 Rank #2

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Life Insurance, General Insurance, Family Takaful, General Takaful

(3.9 / 5 )
2537 Reviews


Address: Ground, Dataran Maybank, 1, Jalan Maarof, Taman Bangsar,

Rating breakdown

5 55%
4 12%
3 12%
2 15%
1 6%

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Etiqa's history began in 2005 when Maybank Ageas (formerly known as Mayban Ageas), Maybank's insurance and takaful arm consisting of Mayban General Assurance, Mayban Life Assurance and Mayban Takaful merged with Malaysia National Insurance Berhad, Malaysia's largest national insurer and its subsidiary, Takaful Nasional Sdn Bhd, Malaysia's premier Takaful provider. Two years following the merger, in 2007, the name Etiqa was born.

In 2018, in support of Bank Negara Malaysia's Financial Services Act 2013 Islamic Financial Services Act 2013, and to better serve our stakeholders, Etiqa has become four organizations:
Etiqa General Insurance Berhad (EGIB)
Etiqa Life Insurance Berhad (ELIB)
Etiqa General Takaful Berhad (EGTB)
Etiqa Family Takaful Berhad (EFTB)

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Customer Reviews for Etiqa Insurance & Takaful


Joe Yoo
1 review
May 15th, 2023
3 weeks ago
UNRELIABLE TRAVEL INSURANCE SERVICE
Bought Travel & Accident
DO NOT BUY TRAVEL INSURANCE WITH THEM!!!! bought my travel insurance with them and my flight got delayed for 13hours so i decided to submit a claim for that. but no repli...
0 Useful
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Missweet Tsya
1 review
February 21st, 2023
3 months ago
Bg sy pengalaman saya sngt teruk di syar...
Bought Car insurance
Bg sy pengalaman saya sngt teruk di syarikat mahmud talib sdn bhd wktu mmbaiki kereta sy serive sngt teruk dan hasil kerja tidak kemas dan tidak check, bnyk ckp putar bel...
1 Useful
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Allen Lee
1 review
December 27th, 2022
5 months ago
Claim processĀ  takes ages, customer ser...
Bought Car insurance
Claim processĀ  takes ages, customer service care line forever busy. Spoke to their claim department, and sound like as if i owe them money.
2 Useful
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Cloudsight SY
1 review
September 29th, 2022
8 months ago
Very bad online system, keep hanging, ch...
Bought Car insurance
Very bad online system, keep hanging, chat bot stupid, pdf generated got problem.
0 Useful
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NUR AFIFAH
1 review
July 6th, 2022
10 months ago
TOWINH LAMBAT AKU DARI PUKUL 7 CALL UNTU...
Bought Car insurance
TOWINH LAMBAT AKU DARI PUKUL 7 CALL UNTUK TOWING PUKUL 9 LEBIH BARU SAMPAI!!! Bodoh company sampah scan
0 Useful
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Haqul
1 review
May 11th, 2022
1 year ago
Servis TOWING lambat kena sidai untuk
Bought Car insurance
Telefon dari jam 1.23pm. Jam 3.03pm masih tiada berita. Telah hubungi kali kedua 30min yg lalu tp masih menunggu tanpa berita.Ā 
1 Useful
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M GOPALAN MENON A/L K C PANI
1 review
March 25th, 2022
1 year ago
Positive Reviews for Improvement if some...
Bought Car insurance
positive feedback: why is it a person below age 25 years cannot buy a policy online? Do you think you are losing business in doing this? Also Drive less Save more is not ...
0 Useful
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NURUL IZWANIE
1 review
March 24th, 2022
1 year ago
Insuran tipu.
Bought PA privilege
Rasa tertipu sebab join insuran ni. Masa awal diperkenalkan dengan insuran ni, ejen kata boleh refund seandainya ingin buat pembatalan. Tetapi setelah saya buat panggilan...
1 Useful
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Atif Hanif
1 review
February 28th, 2022
1 year ago
ETIQA AUTO ASSIST ! (TOWING)
Bought Car insurance
sudah call banyak kali ke berapa ke entah .. BUT STILL TIDAK ANGKAT PANGGILAN SUDAHNYA TIADA .. harap menunggu sabar jelah . sangat kecewa perkhitmatan etiqa !
2 Useful
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Illia Nazarko
1 review
February 13th, 2022
1 year ago
Scam company
Bought Medical / Hospital / Surgical
Scam company
1 Useful
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DR JESS
1 review
February 5th, 2022
1 year ago
WORST INSURANCE COMPANY EVER
Bought Car insurance
Worst choice of an Insurance Company - I have regretted taking my car insurance from Etiqa. Worst service ever. Etiqa's Adjuster has paid off a motorcylist who claimed my...
4 Useful
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Siew Yi Xuen
1 review
January 14th, 2022
1 year ago
Stupid CS & live chat agent
Bought Life / Protection
Stupid insurance company, already contacted their CS & online chat many times but still havent assign any agent for me to advise on the insurance plan I want. Never k...
1 Useful
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chris p
1 review
January 11th, 2022
1 year ago
Slow and bad customer service.wtf
Bought Life / Protection
Slow and bad customer service.wtf
1 Useful
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karl zn
1 review
July 17th, 2021
1 year ago
This is a very good insurance company an...
Bought Medical / Hospital / Surgical
This is a very good insurance company and i never have any issue with their claim all very smooth
2 Useful
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Faiz
1 review
June 30th, 2021
1 year ago
Messed up website chat cursor
Bought Life / Protection
Chat with etiqa for inquiry in their website keep change the person in charge eventhough you didnt refresh your tab so messed up
0 Useful
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HOMESTAY WAKAFCHEYEH
1 review
January 3rd, 2020
3 years ago
Good customer serviceĀ šŸ˜Š
Bought Car insurance
Good customer serviceĀ šŸ˜Š
1 Useful
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